Getting More Sales – The Ugliest Damn Sales Tip

January 12th, 2010 | Tags: , ,
I had to leave the ‘profession’ to understand what web design should really focus on…
I was a web-designer/user-experience designer/jack-of-all-trades that lived and breathed design in a previous life. I could give you many reasons why you should use one button layout vs. another, or why your navigation bar should be on the left/right/top/etc. I could concoct the most subtle gradients that would make your logo sparkle…yada, yada, yada.
The only problem was that I was NEVER taught to sell for my client. Had I been focused on really getting the visitor to sign up as a prospect or drive them to the ‘buy’ button I would have been far more effective. But, that also went against some of ‘our’ best practices…go figure. I had to come to terms with the fact that a truly effective (and profitable) website just might be the ugliest damn thing on the web…
So my $.02, don’t get so caught up in the ‘design’, just make sure that it contributes to the bottom line.

I learned sales in spite of a career in web design. I had to leave the ‘profession’ to understand what web design should really focus on…

I was a web-designer/user-experience designer/jack-of-all-trades that lived and breathed design in a previous life. I could give you many reasons why you should use one button layout vs. another, or why your navigation bar should be on the left/right/top/etc. I could concoct the most subtle gradients that would make your logo sparkle…yada, yada, yada.

The only problem was that I was NEVER taught to sell for my client. Had I been focused on really getting the visitor to sign up as a prospect or drive them to the ‘buy’ button I would have been far more effective. But, that also went against some of ‘our’ best practices…go figure. I had to come to terms with the fact that a truly effective (and profitable) website just might be the ugliest damn thing on the web…

So my $.02, don’t get so caught up in the ‘design’, just make sure that it contributes to the bottom line.

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  1. January 13th, 2010 at 06:51
    Reply | Quote | #1

    You are so amazingly correct that I could cry right about now.  Just designing for aesthetics and designing just to get someone to “add to cart” are two extremes of the pendulum.  We need to reside in the middle and find a magical balance between persuasive power of design and common sense marketing.

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